Privacy Policy

Last updated: September 5, 2025

Hotolos (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a reservation, attend an event, or otherwise interact with Hotolos services.

Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, phone number, billing address, and payment details when you make reservations, event inquiries, or sign up for newsletters.
Booking & Stay Information: dates of stay, room preferences, and special requests.
Communications: correspondence with us via email, forms, or phone.
Technical Information: IP address, browser type, operating system, and website usage data collected automatically through cookies or similar technologies.

How We Use Your Information

We use your information to:

Process reservations, payments, and event bookings.
Provide hospitality services tailored to your preferences.
Communicate with you about your bookings, promotions, or updates.
Improve our website, services, and guest experience.
Comply with legal obligations and protect against fraud or misuse.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties only when necessary, including:

Service providers who assist with reservations, payments, email delivery, or analytics.
Legal authorities when required by law or to protect our rights and safety.
Business transfers if Hotolos undergoes a merger, acquisition, or sale of assets.

Cookies & Tracking Technologies

Our website uses cookies and similar tools to enhance user experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, but some site features may not function properly.

Data Security

We take reasonable measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications at any time.
Restrict or object to certain data processing activities.

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Hotolos
Email: office@hotolos.com
Phone: (954) 922-1600
Address: 2520 Stirling Rd, Hollywood, Florida 33020